Privacy Policy

Effective date: April 4, 2026

1. Introduction

Carabid AI Inc. (“Carabid,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://carabid.ai (the “Site”) and use our products and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide

  • Account Information. When you create an account, we collect your name, email address, and any other information you choose to provide.
  • Payment Information. If you make a purchase, our third-party payment processors collect payment card details. We do not store full payment card numbers on our servers.
  • Communications. When you contact us via email, support channels, or other means, we collect the content of your messages and any information you provide.
  • API Usage Data. When you use our API, we collect the data you submit through API requests as necessary to provide the Services.

2.2 Information Collected Automatically

  • Log Data. We automatically collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
  • Device Information. We collect information about the device you use to access the Services, including hardware model, operating system version, and unique device identifiers.
  • Cookies and Similar Technologies. We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. You can manage your cookie preferences through your browser settings.
  • Usage Data. We collect information about how you use our Services, including API call frequency, endpoints accessed, and response times.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send related information;
  • Respond to your comments, questions, and support requests;
  • Send you technical notices, updates, security alerts, and administrative messages;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • Personalize and improve your experience;
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers. We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
  • Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.
  • With Your Consent. We may share your information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access. Request a copy of the personal information we hold about you.
  • Correction. Request that we correct inaccurate or incomplete information.
  • Deletion. Request that we delete your personal information, subject to certain exceptions.
  • Portability. Request a copy of your data in a structured, commonly used, machine-readable format.
  • Objection. Object to our processing of your personal information for certain purposes.
  • Withdraw Consent. Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@carabid.ai.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party services you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Effective date” above. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Carabid AI Inc. Email: privacy@carabid.ai Website: https://carabid.ai